RJ Lab Craft India Pvt. Ltd values customer satisfaction and strives to ensure that our products meet the highest quality standards.
1. Returns
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Returns are accepted only for products that are defective, damaged during transit, or incorrect.
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Customers must notify us within 7 days of receiving the product.
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The product must be unused, in its original packaging, and accompanied by proof of purchase.
2. Refunds
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Once your returned product is inspected and approved, your refund will be processed within 7–10 business days.
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Refunds will be issued to the original payment method.
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Shipping charges are non-refundable unless the return is due to our error.
3. Replacements
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If you prefer, we can replace defective or incorrect products instead of issuing a refund.
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Replacement shipping will be free of charge if the issue is due to our fault.
4. Non-Returnable Items
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Custom-made products, perishable goods, and items without original packaging are not eligible for return.
Contact Us for Return or Refund Queries
📍 RJ Lab Craft India Pvt. Ltd
Survey No 35/2, Mandvi Village, Shirsad Vajreshwari Road, Virar (East), Tal - Vasai, Dist - Palghar 401303
📞 +91 9762474103 | +91 9320086376
📧 Jagtap@rjlabcraftindia.com | Info@rjlabcraftindia.com
