Shipping Policy

1. Order Processing Time

All orders are processed within 2–3 business days after payment confirmation.
If we face any delays in order processing, we will inform you via email or phone.

2. Shipping Destination

We currently ship within India only.
We do not ship to P.O. boxes, APO/FPO addresses, or international locations.

3. Shipping Rates & Charges

• Shipping Cost: ₹0 (Free Shipping)
  (We offer free shipping on all orders to simplify the process and enhance customer experience.)

Created orders may have their shipping charges displayed during checkout if applicable. This is only for visual clarity—no payment is collected.

4. Estimated Delivery Time

• Handling Time: 2–3 business days

• Transit Time: 5–10 business days after dispatch

• Total Estimated Delivery: 7–13 business days

Please note: Delivery times may vary depending on location and courier performance.

5. Shipment Confirmation & Tracking

You will receive an email or SMS notification once your order is shipped.
Where available, tracking information and courier details will be shared for your convenience.

6. Damaged or Missing Items

Please inspect your delivery immediately upon receipt. If the package is damaged or the wrong item is delivered:

• Email us at info@rjlabcraftindia.com or jagtap@rjlabcraftindia.com

• Include your Order Number, photo of the damage, and a brief description of the issue
  We will assist you promptly with a suitable resolution (refund, replacement, or exchange, as appropriate).

7. Contact Information

For any shipping-related queries or issues, reach out to us:

RJ Lab Craft India Pvt. Ltd.
Survey No 35/2, Mandvi Village, Shirsad Vajreshwari Road, Virar (East), Taluka – Vasai, Dist – Palghar, Maharashtra – 401303
Phone: +91 9762474103, +91 9320086376
Email: info@rjlabcraftindia.com | jagtap@rjlabcraftindia.com